Cancellation, Return & Refund Policy
At Server India, customer satisfaction is our priority. We strive to provide a seamless experience and have designed a transparent and customer-friendly policy.
Order Cancellation
- Cancellation requests will be considered only if made immediately after placing the order.
- Once the order has been processed or dispatched to vendors/merchants, cancellation may not be possible.
Damaged or Defective Products
- If you receive a damaged or defective product, please notify our Customer Support team within the same day of delivery.
- The issue will be reviewed and verified by the merchant before approval of replacement or resolution.
Product Not as Described
- If the product received does not match the description or your expectations, kindly inform us within the same day of delivery.
- Our support team will evaluate your concern and provide a suitable resolution.
Manufacturer Warranty
- For products covered under manufacturer warranty, we recommend contacting the respective manufacturer directly for faster assistance and support.
Refund Policy
- Refunds are only applicable if we are unable to fulfill the confirmed order requirements. Products once delivered and used are not eligible for return or refund.
- Approved refunds will be processed within 9–15 business days to the original payment method..
Note
We encourage customers to carefully review product details before placing an order to ensure the best experience.